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Are your rooms wheelchair accessible?

We are located on the first, second and third floors of a listed building with no lift/elevator and so wheelchair users may have difficulties accessing our venue. We have, in the past, accommodated people with mobility issues who use a wheelchair to get around for the most part but can stand/walk for a short period. We deliberately have seats in all of our rooms so that there is somewhere to sit for people who have difficulty with standing for long periods.

Can I book now and add on additional people at a later date?

Yes. If you have someone in your team who is unsure whether they will be able to make it or not, you can book and pay for the confirmed number now and add on this additional person(s) at a later date or on the day. Do let us know before arrival if you plan to bring along an extra person so that we can make the necessary arrangements. You will have to book for the minimum the room can hold and will only be able to add additional players up to the maximum capacity of the room.

I have a large group and want to book multiple rooms – can we all start at the same time?

Yes. We usually stagger our start times to help with logistics. However, if you would like to book more than one room that have different start times and would like to arrive together, we ask that you arrive at the mid-point of your bookings. For example, if you have booked one experience at 15:10 and another at 15:30, we ask that you arrive all together at 15:20, the mid-point of these two bookings.

what is your maximum capacity?

We currently have four rooms across three themes, with a capacity of 24 people within the same one hour session. Rebellion (3-6), Imaginarium (4-8) and our head-to-head versus room, Station X which can accommodate two teams of 2-5.

If you would like to book more than one room at the same time, we are able to adjust the start times slightly, so get in touch if you would like to do this.

can i play imaginarium as a group of two or three?

It’s not impossible, but Imaginarium is designed for a group of 4 – 8, both in terms of the physical space and the puzzle design. It will be significantly more challenging but if you really would like to book this as a smaller group, please book for a group of four.

can I play rebellion as a group of two?

It’s not impossible, but Rebellion is signifciantly more challenging as a group of two due to the non-linear nature of the game design. If you would like to come as a group of two, please book for a group of three.

can i cancel my booking?

Sorry, once you have booked we cannot issue a refund due to the live nature of the experience. However, please contact us in exceptional circumstances and we may be able to reschedule your game – the best way is by email at team@timetrapescaperooms.com

how long will the experience last?

You have 60 minutes to complete your quest and rewrite history. Add to this your briefing and debrief, along with a team photo after your game and you should expect to be with us for around an hour and a half.

when should we arrive?

Arrive for the time you have booked for. As escape games are a live event, we ask that you arrive on time so that we don’t run behind. If you are more than 15 minutes late then your hour time slot may be cut shorter.

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