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TIMETRAP
– OUR STORY SO FAR

Founded in June 2016, TimeTrap Escape Rooms are Reading’s 5 star immersive escape games provider. Both graduates of the University of Reading, Andrew and Katie (the lovely looking people above) wanted to provide the town with something tangible and experiential. Being massive escape room enthusiasts themselves (now clocking in at over 100 rooms each) they wanted to provide experiences with high quality aesthetics, immersive storylines and fun puzzles. And so it was, TimeTrap was born.

Since these small beginnings we have gone on to win a Pride of Reading Award, an industry recognised Golden Key Award and over 600 5-star reviews on TripAdvisor. Not only this but one of our creations, The Divide, has gone international after opening in Germany as Das System. Andrew and Katie have also had the privilege of speaking at the UK Escape Room Industry Conference in 2018 and at the European Industry Conference in Amsterdam in 2019.

We now have a wonderful team of ten people helping run our four experiences. Think you’d like to join them? Keep reading on for what working for TimeTrap could mean for you, and our application process. 

WORKING FOR US

Joining the TimeTrap team means joining an exciting and pretty unique start-up that will evolve based on your contribution. Some of the benefits include:

  • A fun, flexible and relaxed workplace.
  • Competitive pay – starting at £8 p/h, rising with experience (escape room industry or general work experience).
  • Opportunities to grow with the business and industry. We are constantly exploring new opportunities which means roles (both full-time and part-time) are being created with new projects.
  • Opportunity to partake in regular team events and trips (including visiting other escape rooms, of course!)
  • Full training on experiences, as well as ad-hoc training sessions.

We honestly believe that our team is the biggest asset we possess and therefore invest a lot into making TimeTrap an enjoyable place to work. We believe that this in turn contributes to our customers having a better visitor experience.

Don’t just take our word for it! Want to get an insiders perspective on life and TimeTrap, what you can look forward to and how we can develop you? Check out Tegan’s and Rachel’s blogs.

CURRENTLY RECRUITING FOR:

Who We’re Looking For:
If you’re specifically interested in our company and will be invested in your position, you are who we’re looking for – as there is every possibility that roles will expand into full-time career paths as TimeTrap grows. If you’ve got previous experience at an escape room or in customer service, let us know. If not, that’s fine too – all we need is for you to prove you have the strengths we’re looking for.

The most important thing is that you love people, love giving people a great experience and are at ease making engaging and appropriate conversation with a range of customers. If you also have an interest in escape rooms or gaming/puzzles/brain-testing-of-any-kind, that’s great too and it may dictate exactly what your role with us will entail, but it is not essential.

Ideal new TimeTrappers will also have creative but accurate English Language skills, a great sense of timekeeping and staying on schedule and be comfortable with technological equipment. It’s also important you can use your initiative, remain calm under pressure while quickly planning resolutions to all areas of any issue, and have a great attention to detail.It would also be a bonus if you can speak other languages, have DIY, artistic or creative skills, or experience in electronics or coding (but these are bonuses and not essential).

We are not cool with excluding anybody from our team, but an integral part of the job requires that you be able to climb flights of stairs, lift and move a range of objects around, crouch, stretch etc. throughout the day, so we have to ask that you be capable of this. Please contact us if you need more information about this or you think you may be capable of joining the team despite this.

We open 7 days a week, from 11.30am – 10.30pm so shifts will be based around these times. Hours will be flexible and contracts will be decided through conversation with you about your wants and needs but weekend availability is needed for this specific role. A Saturday or Sunday shift would be allocated every week, with some weekdays when required.

You’ll be trusted with some or all of the following, depending on your strengths:

  • Meeting, briefing and debriefing guests in an engaging manner
  • Monitoring guests during the experience and using your initiative to assist them when needed
  • Resetting the experience (if you hate tidying your room, you will not enjoy this)
  • Contributing suggestions for upcoming experiences or how to improve current experiences
  • Working on the physical build and implementation of new experiences
  • Maintaining the experiences and keeping the venue clean and tidy
  • Recording and interpreting data
  • Creating blog/social media content

Who We’re Looking For:
If you’re specifically interested in our company and will be invested in your position, you are who we’re looking for – as there is every possibility that roles will expand into full-time career paths as TimeTrap grows. If you’ve got previous experience at an escape room or in customer service, let us know. If not, that’s fine too – all we need is for you to prove you have the strengths we’re looking for.

The most important thing is that you love people, love giving people a great experience and are at ease making engaging and appropriate conversation with a range of customers. If you also have an interest in escape rooms or gaming/puzzles/brain-testing-of-any-kind, that’s great too and it may dictate exactly what your role with us will entail, but it is not essential.

Ideal new TimeTrappers will also have creative but accurate English Language skills, a great sense of timekeeping and staying on schedule and be comfortable with technological equipment. It’s also important you can use your initiative, remain calm under pressure while quickly planning resolutions to all areas of any issue, and have a great attention to detail.It would also be a bonus if you can speak other languages, have DIY, artistic or creative skills, or experience in electronics or coding (but these are bonuses and not essential).

We are not cool with excluding anybody from our team, but an integral part of the job requires that you be able to climb flights of stairs, lift and move a range of objects around, crouch, stretch etc. throughout the day, so we have to ask that you be capable of this. Please contact us if you need more information about this or you think you may be capable of joining the team despite this.

We open 7 days a week, from 11.30am – 10.30pm so shifts will be based around these times. Hours will be flexible and contracts will be decided through conversation with you about your wants and needs but weekend availability is needed for this specific role. A Saturday or Sunday shift would be allocated every week, with some weekdays when required.

You’ll be trusted with some or all of the following, depending on your strengths:

  • Meeting, briefing and debriefing guests in an engaging manner
  • Monitoring guests during the experience and using your initiative to assist them when needed
  • Resetting the experience (if you hate tidying your room, you will not enjoy this)
  • Contributing suggestions for upcoming experiences or how to improve current experiences
  • Working on the physical build and implementation of new experiences
  • Maintaining the experiences and keeping the venue clean and tidy
  • Recording and interpreting data
  • Creating blog/social media content

APPLICATION

Like what you’ve seen? Think working at TimeTrap could be for you? To apply answer the below questions, along with your attached CV (including the name, email address and phone number of a reference we can contact), and send to team@timetrapescaperooms.com with the subject ‘Experience Maker Application’.

When customers visit TimeTrap, we want them to have a memorable experience. Show us you can help deliver this with a memorable application – don’t be shy, the more creative the better!

Q1 Now you know a bit about us, tell us about yourself and what you love…

Q2 Why are you interested in joining the TimeTrap team?

Q3 If we were to talk to your closest friend, how would they describe you?

Q4 If you had three wishes, what would they be?

Q5 Have you played an escape room? If so, describe one, what did you think of it and how would you have improved it? If you haven’t played an escape room, describe your ideal game.

Q6 How many hours a week would you like to work? Which days of the week would you like to work? We are looking for a range of days and hours so please state your honest preference.